Training FAQs

What are the benefits of being a Certified Facilitator?
Upon successful completion of all of the requirements of the Student Leadership Challenge Certified Facilitator program, you will receive a number of specific benefits available only to Certified Facilitators.

Certified Facilitator Benefits include:
  • 35% discount off of any Student Leadership Challenge print product and special pricing on Student LPI Online products (excludes training). The best discount available! Purchases must be made through your designated sales representative.
  • A template of a branded and customizable Certificate of Completion. You can create and provide this certificate to your students for completing your campus or organization Student Leadership Challenge programs.
  • Access to a complete slides deck (similar to your training slide deck) that you can edit and use in your custom leadership programs. Copyright and style use guidelines apply.
  • Exposure and promotion as a Certified Facilitator for the Student Leadership Challenge by the authors and publisher. Name, photo, organization, and contact information listed on the Student Leadership Challenge website.
  • Authorized use of The Leadership Challenge logo and The Student Leadership Challenge icons. Copyright and style use guidelines apply.
  • Networking opportunities with other Certified Facilitators.
  • 30-minute post-program consulting session, at your convenience, related to facilitating the model.
Who are the trainers?


Gary Morgan




Beth High


“Beth and Gary were phenomenal—dynamic and experienced presenters, facilitators, and leaders! They set the tone for the success we had during our time together. Great resources to have in my professional network and call upon for advice and guidance in the future.” —Certified Facilitator Training participant

“Beth and Gary are so personable that I was totally comfortable asking anything. For a program with such vigor, these two facilitators do an amazing job of creating a safe, fun, and functional learning environment.” —Certified Facilitator Training participant
How far in advance do I need to register for the training sessions?
We recommend registering at least three weeks in advance. This gives ample time for you and your observers to complete the online assessment and other pre-work. The earlier you register, the more flexibility those providing you feedback will have. Registration for the sessions will be closed two weeks prior to the start of the session.

Be sure to look for any special Early Bird Discounts that may be offered for the live training workshops.
What if I am not able to participate in all synchronous online sessions as part of the Educator Training Online or Certified Facilitator programs?

We encourage you to try and attend all classes when they are live. There is added benefit to being able to ask questions real time and contribute to the dynamics of the group. If, however, you are unable to attend any class, the classes will be recorded and available on the class headquarters site within 24 hours of the session. Participants will still be responsible for homework assigned between sessions.

I have registered but I haven't received an email or any correspondence. What do I do?
If you have not received a confirmation of your registration, please contact us at sales@studentleadershipchallenge.com. If you have received a registration confirmation but have not received information on accessing your particular class, contact training@studentleadershipchallenge.com.
When do I receive my book and/or online assessment and pre-work?
Once you register for a class, you will be sent an email confirmation from the publisher. Depending on your training class, you will either receive instructions for downloading your course modules for the Self-Paced Foundation Course or information that includes your user name and password for the class site along with information on how to complete your online assessment and any pre-work your class may require. For the Educator Training Online and the Certified Facilitator Training, a copy of the book will be sent directly to you from the publisher prior to class.
How do I take the Student LPI Online for my training classes?
To take the Student LPI Online
Log into the Student LPI site to log on (if you are a previous user) or create your administrator's account and follow the instructions there to begin taking your Student LPI.

Technical Requirements

The Student LPI Online platform supports support Win XP, Win Vista, Windows 7, Mac OS X, and Linux, with support for Firefox 3.0 and IE 6.0 and above. Javascript must be enabled.

Third Party Software
Some documents on LPI Online will require Adobe Acrobat Reader for viewing and printing. If you do not have this program, it is available free at: www.adobe.com.

Accept Cookies
In order for LPI Online to function properly, your browser must accept cookies. For instructions on setting your browser to accept cookies, please refer to your browser's help section.

Back Button
Avoid using your browser's Back button to navigate to a previous page. This can disrupt certain processing functions, such as when processing a purchasing transaction. Please use the Back buttons provided on all functional pages.

Session Time
For security purposes, LPI Online is set to time-out after approximately 45 minutes of inactivity, ending your session. You will be required to log in again to restart your session.
What technology do I need to take this training?
1) You will need a computer and internet access. Wired connectivity to the web is preferred, but wireless is fine. If you would like to confirm your internet access speed, we can instruct you in that test, but it is not required.
2) We also recommend the use of a headset. It is not required, but can be helpful depending on the environment in which you will be taking the class. The headset is intended for listening only; if you have one with a microphone, that is fine but you will not be using it.
3) You will need a web browser and the latest version of Flash which works with that web browser. While Internet Explorer is supported, we recommend using the Firefox browser for stability and security. Below is a grid of operating systems, browsers, Flash versions, and screen resolutions we recommend specifically for the online class experience.
Platform  Windows XP SP2, 2003, Vista, 7  Linux   

Mac 10.4 or higher

       
Browser IE 6, 7; Firefox 2, 3 IE 6, 7; Firefox 2, 3 IE 6, 7; Firefox 2, 3
Flash Version  Flash Player 9  Flash Player 9  Flash Player 9
Recommended Screen Resolution  1024 X 786 1024 X 786 1024 X 786

For specific questions about the technology and technical requirements, please contact trainer Beth High at beth@studentleadershipchallenge.com.

For those downloading class files:
We will have a test file (video and audio of a sample class) for you on our orientation page of the class headquarters. The file will play in the browser, and there will be an option to download the file to your computer for offline viewing. You can use this to test the audio and video on your computer.

Once a file is downloaded onto your computer, the application to play that file will vary by user. Once the file is downloaded, we recommend viewing it with iTunes. If this is an issue for any users, we can refer you to other free applications to play back the class. Please contact Beth High at beth@studentleadershipchallenge.com for any assistance you may need.
How do I ask the trainer a question during the live presentation?
A chat window within the live class is the mechanism through which participants ask questions during the class presentations. One of the instructors will be monitoring the input throughout the class. When we are not in class together, participants may ask questions of the instructors or fellow participants in the class "headquarters" site: the virtual space where the class meets between sessions. All of this will be described during the first class session. Our goal is to make sure everyone is online and comfortable with both the virtual classroom and class headquarters.
When do I receive my Certificate of Completion for the Educator Training Online program?
All class members must participate with instructors in a synchronous end-of-session capstone event focused on the delivery of Student Leadership Challenge programs. A Final Assessment measuring the participant's understanding of The Student Leadership Challenge and The Five Practices model is given at the end of the program and requires a score of 80% or better. Satisfactory completion of both these requirements results in earning a Certificate of Completion. Instructors will review the student’s assessments within 3 weeks of submission. Once the instructors have determined that all qualifications have been met, a certificate will be sent to the participant by the publisher.
When do I receive my final certification?
Requirements for the Certified Facilitator program include set of pre-work assignments and short assignments between each online class, a final assessment measuring mastery of the Student Leadership Challenge content, a concise recorded vision presentation, and a final project defining an individual program design that incorporates the model. The project and assessment must be completed by the designated deadlines. All projects and assessments will be reviewed and evaluated by the instructors. Once participants have satisfactorily completed all requirements, they will be awarded the status of Certified Student Leadership Challenge Facilitator.  A certificate designating such will be sent directly to the participant. Certified Student Leadership Challenge Facilitators will be listed on this website, and Facilitators can elect to provide their contact information as experts in The Student Leadership Challenge as recognized by the authors and publisher.
How do I pay for the training?
When you click on the Register Now button you will be redirected to the publisher's site where you can register and pay for your class. Once the instructors receive a notice of payment from the publisher, instructions for downloading or accessing the online materials (based on the training program for which you registered) will be sent to you.

Additional questions on registering or paying for your training program can be directed to sales@studentleadershipchallenge.com.
What is your policy regarding cancellations and refunds?
Cancellation Policy for The Student Leadership Challenge: Certified Facilitator program: If you cancel prior to 30 days before the start of the first online class, you will receive a full refund minus a $200 cancellation fee.

If you cancel within 30 days of the start of the first online class you will receive no refund though you may find someone else to attend in your place as long as the same person completes the entire program, or you may transfer to a future session.

We require minimum of 15 registrants. If we do not meet this minimum, we will cancel the class and will refund your registration fee.  You will be notified at least one week prior to the start of the first online class if a cancellation will occur.

Jossey-Bass/John Wiley and Sons is limited to the return of the registration fee only.  We are not liable for airfare, hotel or other travel accommodations.

We appreciate that this is an important investment for you and your organization and would like to accommodate your needs the best we can. Please contact us at sales@studentleadershipchallenge.com with any questions regarding registration fees or refunds.  

Cancellation Policy for The Student Leadership Challenge: Educator Training Online program: If you cancel 30 days prior to the start of the first online class, you will receive a full refund less a $100.00 cancellation fee.

If you cancel within 30 days of the start of the first online class you will receive no refund though you may find someone else to attend in your place as long as the same person completed the entire program, or you may transfer to a future session.

In the event, we cancel due to under enrollment (we require a minimum of 15 attendees), you will receive a full refund. You will be notified at least one week prior to the start of the first online class if a cancellation will occur.
Does the registration fee for the Certified Facilitator training include travel and meals?
We provide breakfast and lunch during the two-day in-person workshop. However, all travel and hotel costs are the responsibility of the participant, as are meals not designated as part of the workshop.

In the event of a program cancellation, Jossey-Bass/John Wiley and Sons is limited to the return of the registration fee only.  We are not liable for airfare, hotel, or other travel accommodations.
What if I am already a TLC Certified Facilitator or Certified Master? Do I need to take the Certified Facilitator training program for The Student Leadership Challenge?
Yes. Someone who has gone through the extensive facilitation training offered for the classic/corporate version of The Leadership Challenge is no doubt well-versed in The Five Practices and how to train in a business setting. However, since The Student Leadership Challenge is meant for youth and undergraduate college students, we feel that teaching leadership to students presents its own unique opportunities and challenges. A full understanding of this population and strategies for engaging them in The Student Leadership Challenge concepts takes special training. If you are already a Certified Facilitator or a Certified Master for the classic Leadership Challenge, and you wish to undergo training to attain the designation of a Student Leadership Challenge Certified Facilitator, please contact a Jossey-Bass representative at sales@studentleadershipchallenge.com.
I am interested in receiving continuing education credits. Is this available?
We hope to provide program education credits as soon as possible once The Student Leadership Certified Facilitator program is eligible.
Are group discounts available?
Yes. Group discounts are available for each of the three training options: The Self-Paced Foundation Course, Educator Training Online, and Certified Facilitator Training. Email a leadership consultant or call 1-866-888-5159 for more information or to register a group. See our comparison chart to help you determine which training is right for your group.
Can I have the trainers come to my campus?
Yes. Save on travel time and expenses by bringing our expert facilitators to your campus or organization for a simple, flat rate. On-site pricing for the two-day in-person portion of the Certified Facilitator Training is as follows:

1–10 participants: $12,000 (save up to $3,000, plus travel time and expenses)
11–24 participants: $20,000 (save up to $16,000, plus travel time and expenses)

You will be responsible for providing space and audio/visual equipment, as well as meals for participants (optional). Jossey-Bass will cover our trainers’ fees and travel expenses, materials, and shipping. For trainings outside of the continental United States, additional fees may apply to cover our trainers’ additional travel costs.

Email a leadership consultant or call 1-866-888-5159 for more information or to get started.
Can the training programs be customized to meet my needs?
Yes, our trainers can customize an Educator Training Online or Certified Facilitator Training to meet your specific needs! Pricing for customization will depend on the level and nature of the customization requested.

For the two-day in-person portion of a customized Certified Facilitator Training, you will be responsible for providing space and audio/visual equipment, as well as meals for participants (optional). Jossey-Bass will cover our trainers’ fees and travel expenses, materials, and shipping. For trainings outside of the continental United States, additional fees may apply to cover our trainers’ additional travel costs.

Email a leadership consultant or call 1-866-888-5159 for details and pricing.
How can I persuade my supervisor or other decision makers to let me enroll in a Student Leadership Challenge training program?
We have created justification kits to help you get the buy-in and funding you need from supervisors and other decision makers. These tools will help you articulate the value for you (and your colleagues) of participating in a Student Leadership Challenge training program.
Who do I contact for more information about the training programs?
Fill out this online form to be contacted with more information, call 1-866-888-5159, or send any questions about the training programs, registration, fees, or benefits to sales@studentleadershipchallenge.com.

What they are saying...

"The experience of the Certified Leadership Training left me feeling more confident and equipped to provide better leadership training to my student leaders."
– Erica Lara
Nyack College, NY

What they are saying...

"This is a great opportunity for any person looking to develop a program that involves The Student Leadership Challenge."
– Miguel Trevino
Texas A&M International University

What they are saying...

"I am more equipped to develop a leadership program that will have a positive impact on the students at my institution."
– Andrew Moyer
Delaware Valley College, PA

What they are saying...

"Beth and Gary were phenomenal—dynamic and experienced presenters, facilitators, and leaders! They set the tone for the success we had during our time together. Great resources to have in my professional network and call upon for advice and guidance in the future."
– Certified Facilitator Training participant

What they are saying...

"Beth and Gary are so personable that I was totally comfortable asking anything. For a program with such vigor, these two facilitators do an amazing job of creating a safe, fun, and functional learning environment."
– Certified Facilitator Training participant

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